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HP 1y Priority Management PC 5K+ seats Legacy Svc
SKU
U7D00E
- Technical support design for IT
- Global experience
- Direct access
- Online case management tools
- Assigned support contact
- Proactive support plan
- Problem management
- Parts prioritization
- Performance management
Category: IT Support Services
| SKU | U7D00E |
|---|---|
| EAN | 4514953814424 |
| Manufacturer | HP |
| Availability | Y |
| PDF URLs |
View PDF |
It’s time to meet your in-country IT concierge
Get a global customer support manager located in your region who will manage and proactively plan your IT support needs.
You’re always first in line
Reduce your downtime with priority access to the parts you need to get up and running.
Have a premium support experience every time
Enjoy an IT support partner who will help you monitor system performance, deliver executive-level reports, and proactively plan your support needs.
HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.[1]
| Features | |
|---|---|
| License term in years | 1 year(s) |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Priority services |
| Service method | Phone |
| Response time | Next available agent |
| Place of service | Remote |
| Duration | 1 year |
| Coverage period | 12 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | Covers 1000+ seats |
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| Description |
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