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HPE 3y 24x7
SKU
U3GA7E
Categories: IT Support Services, Warranty & Support Extensions
| Number of years | 3 year(s) |
|---|---|
| SKU | U3GA7E |
| EAN | 4058154394915 |
| Manufacturer | HPE |
| Availability | Y |
HPE For products covered by Foundation Care, HPE offers three distinct service levels:
HPE Foundation Care NBD Service
HPE Foundation Care 24x7 Service
HPE Foundation Care CTR Service
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Provides 4-hour response for HP hardware
.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Provides 4-hour response for HP hardware
.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
| Features | |
|---|---|
| License term in years | 3 year(s) |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |
| Response time | 4 h |
| Compatibility | 3800-24G-2SFP+ 3800-24G-2XG 3800-24G-PoE+-2SFP+ 3800-24G-PoE+-2XG 3800-24SFP-2SFP+ 3800-48G-4SFP+ 3800-48G-4XG 3800-48G-PoE+-4SFP+ 3800-48G-PoE+-4XG |
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